Privacy Policy

Last updated: August 24, 2025

This Privacy Policy describes how Divex ("we", "our", or "us") collects, uses, and shares your personal information when you use our diving center management platform.

Privacy Center

Information We Collect

We collect information you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.

Information You Provide

  • Account registration information (name, email, password)
  • Profile information (diving center details, certifications)
  • Business information (bookings, customer data, equipment inventory)
  • Communications with our support team

Automatically Collected Information

  • Usage data and analytics
  • Device and browser information
  • IP address and location data
  • Cookies and similar technologies

How We Use Your Information

Provide and maintain our services
Process transactions and manage bookings
Send important updates and notifications
Provide customer support
Improve our services and develop new features
Ensure security and prevent fraud
Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service providers who assist in operating our platform
Legal requirements or to protect rights and safety
Business transfers (mergers, acquisitions)
With your explicit consent

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption of data in transit and at rest
Regular security audits and monitoring
Access controls and authentication
Employee training on data protection

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to access your personal information
Right to correct or update your information
Right to delete your information
Right to data portability
Right to object to processing
Right to withdraw consent

Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.